Note: This article does not apply to 2023+ Model Year Futura Sport Range Lowering Trailers equipped with SmartControl.

The SmartControl system does not use a fully raised position sensor.

You will likely find that the trailer will not lower when it is fully raised. There is a sensor interlock system that stops the trailer winch from running in the UP direction when the trailer reaches the top of the lift. Now that the UP is DOWN and the winch will not run to enable the trailer to lower.

The way to fix the issue is to bypass the trailer's fully raised position sensor system and allow the trailer to lower, and replace the rope with a new rope wound on the winch drum in the correct way. To bypass the sensor please follow the instructions in this video and instructional PDF How to bridge the lifting sensor circuit

⚠ CAUTION — Winch Rope Orientation (Generation 3 Trailers Only)

Applies to trailers with a VIN prior to 01266.

Incorrect rope orientation on the winch drum can cause the rope to contact the exit point of the winch box under load, resulting in rope damage or failure. Ensure the winch rope is wound in the correct orientation before use.

If you require additional support, please get in touch with the Futura team directly, and we will gladly assist you in resolving the matter.

Remote buttons are backward. The trailer will not lower. Down is UP and Up is DOWN!

This could be caused by the trailer raising winch rope being wound backwards on the winch.